Shipping policy

Shipping Policy

At Aumrit, we are committed to delivering your order safely and on time. Please read our shipping policy below for details about order processing, delivery timelines, and related terms.

1. Order Processing

Orders are processed within 1–2 business days after successful payment.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation along with tracking details, wherever available.

2. Shipping & Delivery

We currently ship orders across India.
Standard delivery generally takes 3–7 business days after dispatch, depending on your location.
Delivery timelines may vary for remote locations, during peak sale periods, public holidays, or due to unforeseen circumstances.
Aumrit is not responsible for delays caused by courier partners, natural events, strikes, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any applicable free-shipping offers will be subject to the terms mentioned on the website or promotional communication.

4. Tracking Your Order

Once your order has been shipped, tracking details will be shared with you through the contact information provided during checkout.

You can use the tracking details to check the current status of your shipment.

5. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

If an order is returned to us because of an incorrect, incomplete, or inaccessible address, additional shipping charges may apply for re-shipping the order.

6. Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost in transit, please contact our customer support team with your order details. We will coordinate with the courier partner and assist you in resolving the issue.

7. Damaged Package

If you receive a package that appears damaged or tampered with, please contact us as soon as possible and share photographs/videos of the package and the products received. This will help us investigate the issue with the shipping partner.